Immergas Appliance Repair in Westgate

What does the 05 error mean on an Immergas boiler?

The 05 error on an Immergas boiler indicates a flow temperature probe anomaly. The NTC temperature sensor measuring water flow temperature is reporting incorrect readings or has failed. Switch off the boiler at the electrical supply. Wait 30 seconds and switch back on to reset. If the error persists after reset, contact a qualified technician for diagnosis and probe replacement. The boiler will not operate correctly with a faulty flow probe.

What does the 24 error mean on an Immergas boiler?

The 24 error on an Immergas boiler indicates a push button control panel anomaly. The main circuit board has detected a fault with the user control panel. Switch off the boiler at the electrical supply. Wait 30 seconds and switch back on to reset. If normal conditions are restored, the boiler should restart automatically without requiring a manual reset. If the error persists, contact a qualified technician for control panel diagnosis.

What does the 02 error mean on an Immergas boiler?

The 02 error on an Immergas boiler indicates the safety thermostat has activated due to overheating. The boiler has detected excessive internal temperature exceeding 100 degrees Celsius. Switch off the boiler at the electrical supply. Allow the boiler to cool down completely for a minimum of 60 minutes before attempting any reset. Check that all radiator valves are open to ensure adequate water circulation. If the error returns after cooling and reset, contact a qualified technician immediately as repeated overheating can indicate serious internal faults.

What does the 463 error mean on an Immergas heat pump?

The 463 error on an Immergas heat pump indicates OLP overheating. The overload protection system has detected excessive temperature. Allow the unit to cool down completely for at least 30 minutes. Check that the outdoor unit has adequate ventilation and airflow is not restricted. Switch off at the isolator, wait five minutes, then restart. If the error persists, contact a qualified technician for diagnosis of the overheating cause.

What does the 23 error mean on an Immergas boiler?

The 23 error on an Immergas boiler indicates a return temperature probe anomaly. The NTC temperature sensor measuring return water temperature is reporting incorrect readings or has failed. Switch off the boiler at the electrical supply. Wait 30 seconds and switch back on to reset. If the error persists, contact a qualified technician for probe testing and replacement. This sensor is important for efficient boiler operation and protection against overheating.

What is weather compensation on my Immergas heat pump?

Weather compensation automatically adjusts the flow temperature based on outdoor conditions. When it is colder outside, the system increases the water temperature to provide more heat. When it is warmer, the temperature is reduced to save energy. The system uses an outdoor temperature sensor to monitor conditions. This feature improves efficiency by preventing the heat pump from working harder than necessary. The heating curve settings are typically configured by your installer to suit your home.

Does my Immergas boiler have frost protection?

Yes, Immergas boilers include an antifreeze function. If the system water temperature inside the boiler falls below approximately 4°C, the boiler automatically starts both the pump and burner to heat the water to a safe temperature. This protection only functions when the boiler is connected to the electrical supply and operating normally, not in a fault or block state. During extended absences in cold weather, consider draining the system or adding appropriate antifreeze products to the heating water.

What periodic maintenance does my Immergas heat pump need?

Periodic maintenance includes visually checking for water leaks or oxidation on connections, verifying that safety devices have not been tampered with, and ensuring the outdoor unit remains free of debris. Check that drainage for condensate and defrost water is clear.

How do I reset my Immergas boiler?

Locate the reset button on your boiler's control panel, typically marked with a flame symbol or the word Reset. Press the button firmly. On most Immergas models, holding the button for approximately 5 seconds will initiate a restart. If the error clears, the boiler should resume normal operation. If the boiler does not reset or the same error returns, do not repeatedly press the reset button. Contact a qualified technician for diagnosis.

Does my Immergas heat pump have antifreeze protection?

Yes, Immergas heat pumps include automatic antifreeze protection that activates when outdoor temperatures drop below freezing. This prevents damage to the system and water circuits.