Kermi Appliance Repair in Barton and Tredworth

What does Error 8 mean on a Kermi x-change fresh heat pump?

Error 8 indicates that the auxiliary temperature sensor (Temp 1) is short-circuited. LED 3 shows red. This is an information message and the system may continue operating. Contact a technician to inspect and replace the faulty sensor when convenient.

What does the Al050 error mean on a Kermi x-change dynamic heat pump?

The Al050 error indicates that the pressure differential between low and high pressure areas is too low. Heat the storage using auxiliary heating if possible. Perform a manual error reset. Contact a technician to verify compressor operation and refrigerant charge.

What does Error 1 mean on a Kermi x-change fresh heat pump?

Error 1 indicates that the temperature sensor in the upper area of the storage tank is short-circuited. LED 3 and LED 4 both show red. The heat pump and auxiliary heating will shut off automatically. Contact a qualified technician to inspect and replace the faulty temperature sensor.

What does the Al002 error mean on a Kermi x-change dynamic heat pump?

The Al002 error indicates that the second stage electric heater signals an overload condition. This can occur when the safety thermostat connection is missing or faulty. Check if the second stage heater is installed and configured correctly. If the safety thermostat has triggered, attempt a manual reset. Contact a qualified technician for persistent issues.

What does the Al013 error mean on a Kermi x-change dynamic heat pump?

The Al013 error indicates that the maximum allowable pressure threshold has been exceeded. Check that all hydraulic valves are open, clean the water filter, and verify the circulation pump is functioning. Bleed air from the primary circuit. Contact a technician if the issue persists.

What is a radiation shield and should I use one?

A radiation shield is installed behind the radiator to prevent heat energy from being lost to cold external walls. With a Kermi radiation shield, up to 80% of heat loss to the wall can be avoided.

Where can I purchase Kermi spare parts?

Private customers can order spare parts directly from the Kermi spare parts shop, which offers a large selection of original parts for radiators, heating systems, and ventilation technology. Alternatively, spare parts can be ordered through a specialist partner or installer.

How does the Kermi x-net C15 thin layer system work?

The x-net C15 is an ultra-slim underfloor heating system designed for renovations. It can be laid directly on existing floor coverings without costly demolition, offering both heating and cooling options. The low installation height and quick reaction time make it ideal for retrofit projects.

Do I need planning permission to install a heat pump?

Air-source and brine-to-water heat pumps with collectors generally do not require planning permission, though you should note noise distance requirements to neighbouring properties. Water-to-water heat pumps require permits due to deep drilling and groundwater use, with regulations varying by region.

What are the benefits of Kermi x-net +e11 for renovation?

The x-net +e11 mat system has a low installation height and provides fast heat due to its installation directly under the floor covering, making it ideal for renovation projects where raising floor levels significantly is not practical.